smart DMV
BUILT FOR MISSOURI LICENSE OFFICES

A smoother office.
A smarter day.

Answers for your team. A voice for your callers. A better start to every visit. Bring it together with smart DMV.

Start with DMV Chat Find your tools

DMV Chat starts at $30 per seat/month.
No charge to create an organization account.

Choose your modules Grow across locations
THE SMART DMV WORKSPACEProduct preview
DMV ChatYour team’s policy assistant
Available
Where can I find the current renewal procedure?
A CLEAR NEXT STEP

Open the approved renewal checklist and confirm the applicable steps before processing.

Approved renewal checklistExample source · Version history available
Ask in your own words…

Illustrative response. Not transaction guidance.

One organization. Tools that work together.
Less searching.
More helping.

Source-backed employee answers

Organization & location controls

Choose one module or combine them

THE RIGHT TOOL FOR EACH MOMENT

Build the office
you want to run.

Start where your team needs the most help.
Add the next tool when you’re ready.

Available now

DMV Chat

Put the right answer within reach.

Give employees a place to ask transaction-processing questions in everyday language, find approved guidance, and see the sources behind an answer.

  • Answers linked to approved policies and documents
  • Dated sources and document version history
  • Compact work mode for a busy counter
  • Organization and location-based administration
Get started with Chat
STANDARD TIER

DMV Chat

Employee web chat with source-backed guidance.

$30 / seat / month
Start with the seats your team needs.
PREMIUM TIER · PREVIEW

DMV Chat+

Everything in Chat, with an internal AI phone extension so employees can call for assistance.

Web chat + employee calling
Premium pricing and phone activation coming soon.
Pilot setup

DMV Talk

Give your callers a helpful first answer.

A conversational AI operator designed to answer incoming customer questions, share approved public office information, and offer a path to your staff.

  • Full conversations on an inbound number
  • Public guidance, separate from internal policies
  • Human fallback when a caller needs your team
Plan your phone rollout Pricing to be announced. Setup and live-call testing required.
Private pilot

DMV Flow

Make the next step clear.

A queue workspace being developed for customer check-in, service-based counter routing, and lobby displays—with a view across your locations.

  • Organized queues by service type
  • Counter and lobby display experiences
  • Visibility for office leadership
Discuss a Flow pilot Pricing to be announced. Commercial rollout is in preparation.
In development

DMV Sites

A better first impression, at every location.

Branded office websites with a shared foundation. The planned service gives organization owners a central place to manage location sites and make small local updates.

  • Office hours, services, and contact information
  • A consistent experience across locations
  • Optional links to an activated queue service
Plan your office websites Planned price: $50 per location site/month. Availability pending.
A PRACTICAL WAY TO START

One office today.
Room to grow tomorrow.

You don’t have to change everything at once. Start with Chat, then plan additional services around your office.

01

Create your organization.

Set up a smart DMV account and your organization. Existing employees should use their administrator’s invitation.

02

Choose your starting point.

Pick standard DMV Chat for web assistance. Explore premium Chat+, Talk, Flow, or Sites as their rollout is ready.

03

Bring your team together.

Add your people and locations. Organization and location administrators manage the teams assigned to them.

CLEAR OPTIONS. YOUR CHOICE.

Start with what
your office needs.

Chat+ is a premium tier of Chat.
Talk, Flow, and Sites are separate services.

ServiceBest forPriceAvailability
DMV Chat StandardEmployee web assistance$30 / seat / monthAvailable
DMV Chat+ Premium Chat tierWeb chat + employee callingTo be announcedPreview
DMV TalkIncoming customer callsTo be announcedPilot setup
DMV FlowQueues and office visitsTo be announcedPrivate pilot
DMV SitesLocation websites$50 / location site / month Planned pricingIn development

Creating an account is free. Paid services activate through a separate subscription or onboarding step. Chat+ pricing and bundled billing are not yet available; selecting premium does not add a charge.

Create your account
A FEW THINGS TO KNOW

Good questions.
Clear answers.

Choosing tools for a busy office should feel straightforward.

Can we use just one service?

Yes. DMV Chat is available on its own. Talk, Flow, and Sites are separate offerings, with their current availability shown above. You can plan for one service or several without requiring every module.

What is the difference between Chat+ and Talk?

DMV Chat+ is the premium tier of Chat for your employees: web chat plus an internal phone assistant. DMV Talk is a separate customer-facing operator for incoming calls to an office number. Both phone services require activation and testing before use.

Where do Chat’s answers come from?

Chat uses eligible official guidance and approved documents. It links answers to sources and keeps document dates and versions visible. Your team can upload changing internal guidance for review. Employees should confirm the applicable source before making a transaction decision.

Will customer calls expose internal employee documents?

Talk’s customer-answer path is separated from employee Chat. It uses eligible public Missouri DOR guidance and approved public office information, excluding internal employee documents and emails.

Can we manage multiple locations?

The smart DMV portal supports organizations, locations, and scoped administrator roles. Flow remains a separate private pilot while commercial multi-company integration is developed. Central location-site management for DMV Sites is also in development.

Is smart DMV a government service?

No. smart DMV is an independent software platform from Sharp Media Group, LLC. It is not the Missouri Department of Revenue and does not issue licenses, process public transactions, or replace official state requirements.

START WITH A BETTER OFFICE DAY

Your team has
enough on its plate.

Give them a better place to find the next answer.
Start with DMV Chat, or tell us what your office needs.

Create your account Discuss services

Interested in a pilot? Tell us your organization, locations, and the services you’re considering.